Pricing and Product Information
How much does Origination and Carriage cost?
Is Printing included in the Unit Price?
How many pens are contained in a carton?
What is the minimum order quantity for a product?
What is the print area?
Do you have suggestions for a suitable presentation box for the pen I have chosen?
I have arranged my own courier collection- what size is the box and what does it weigh?
Customisation
I need a pen matched to a specific pantone colour - is this possible?
I would like four-colour process printing applied to a pen - is this a service you offer?
I need peripheral printing applied to my pen - Can You Help?
I would like a virtual mock-up of my customised pen - is this possible?
Printing
Is my choice of pantone colour suitable for my pen?
Where can I purchase a pantone book?
I would like to know more about the printing processes you use?
Why don't metallic inks last as long as solid colours?
Why does the print look dull?
Artwork and Illustrator Tips
Embedded and Linked images in an Illustrator file - what is the difference?
How do I embed an image in an Illustrator file?
Why do fonts have to be converted to outlines?
How do I convert fonts to outlines?
How do I change the line thickness in an Illustrator file?